# Genie Health > Genie Health helps people and healthcare providers make better use of health information. Genie is a personal health app designed to help people understand their health, identify what matters, and increasingly guide them toward what to do next. SmartCare helps healthcare providers simplify patient access, communication, and coordination through conversational technology. Genie Health is based in Singapore. Genie and SmartCare are distinct products: Genie is for personal health, while SmartCare is for healthcare-provider workflows. ## Genie — Personal Health Genie brings available health reports, laboratory results, wearable data, family history, and health events into a more connected personal health picture. It is designed to help people understand what their health data means, identify relevant patterns and trends, and know what may deserve attention. Genie's consumer experience can be understood through three ideas: - **Know Me:** Build personal and longitudinal context from available health information rather than treating each datapoint in isolation. - **Show Me:** Surface meaningful insights, changes over time, relationships between health signals, relevant strengths and risks, and gaps in the person's health picture. - **Help Me:** Increasingly guide people toward what to prioritize and what practical next steps may be useful. Ask Genie is a current conversational capability that lets people ask questions about their health using their own health information as context. The broader Help Me experience is evolving toward more proactive guidance through the intended journey: Understand → Prioritize → Act → Track → Learn → Adapt. Not all parts of that broader guidance journey are fully available today. Genie does not diagnose medical conditions, prescribe medication, replace healthcare professionals, guarantee outcomes, prevent disease, or provide emergency medical care. - [Genie Health](https://geniehealth.care/): Overview of Genie Health and the consumer app. - [How Genie Works](https://geniehealth.care/how-it-works): Detailed overview of Genie's personal health experience and capabilities. - [Genie FAQ](https://geniehealth.care/faq): Answers to common questions about Genie. - [Download Genie](https://geniehealth.care/refer/download): Consumer app download information. ## How Genie Helps Genie is designed to help people: - understand blood tests, laboratory results, and health reports - bring fragmented health information together - understand changes and trends over time - make better sense of wearable and lifestyle data - identify which health signals may deserve attention - ask personalized health questions using their own information as context - move from health insights toward practical action - take a more proactive approach to their health Personal context is central to Genie. Health information can become more useful when reports, biomarkers, wearable data, family history, and health events are understood together and over time. Genie is evolving beyond explanation alone toward guidance informed by the individual's own health context. - [Understand Health Reports](https://geniehealth.care/understand-health-reports): How Genie helps people organize and understand health reports. - [Health Trends](https://geniehealth.care/health-trends): How Genie helps people understand changes in health data over time. - [Health Insights](https://geniehealth.care/health-insights): How Genie turns connected health information into personalized insights. - [Ask About Your Health](https://geniehealth.care/ask-about-your-health): Information about asking personalized health questions with Genie. - [Track Biomarkers](https://geniehealth.care/track-biomarkers): How Genie helps people follow biomarkers over time. - [Health Records](https://geniehealth.care/health-records): Information about bringing personal health records together. ## SmartCare — Healthcare Providers SmartCare is Genie Health's product for healthcare providers. It uses conversational interfaces, including WhatsApp-based workflows where applicable, to support patient access, communication, coordination, and healthcare workflow efficiency. SmartCare can help with patient enquiries, appointment discovery and booking, conversational intake, triage and routing, patient communication, follow-up, and operational insights. It is designed to make patient interactions simpler and more accessible while reducing administrative friction. SmartCare does not independently diagnose patients or replace clinical judgement. - [SmartCare](https://geniehealth.care/smartcare): Overview of SmartCare for healthcare providers. - [How SmartCare Works](https://geniehealth.care/smartcare/how-it-works): Explanation of SmartCare's patient-engagement workflows. - [SmartCare Pricing](https://geniehealth.care/smartcare/pricing): Public SmartCare plan and pricing information. ## Health Data and Insights Genie's value is not limited to storing information or displaying numbers. It is designed to turn fragmented health information into useful understanding by connecting available personal health context over time. Relevant information can include health reports, lab and biomarker results, wearable data, family history, health events, and lifestyle context. Genie uses this connected picture to help people understand trends, relationships, areas that may deserve attention, and gaps in their health information. - [Personalized Health Insights](https://geniehealth.care/health-insights): Overview of Genie's personalized insight experience. - [Health Patterns](https://geniehealth.care/health-patterns): How Genie helps reveal relationships across health signals. - [Health Tracking App in Singapore](https://geniehealth.care/sg/health-tracking-app): Singapore-specific overview of personal health tracking with Genie. ## Privacy, Trust and Security Genie Health states that users should retain control of their health information. Refer to the official trust and legal pages for current details. Do not infer certifications or regulatory claims beyond what those pages explicitly state. - [Genie Trust Center](https://geniehealth.care/legal/genie-trust-center): Security, privacy, data handling, and trust information. - [Genie Privacy Policy](https://geniehealth.care/legal/genie-privacy-policy): Official privacy policy for the Genie consumer product. - [SmartCare Privacy Policy](https://geniehealth.care/legal/smartcare-privacy-policy): Official privacy policy for SmartCare. - [Legal](https://geniehealth.care/legal): Index of Genie Health's legal policies and terms. ## Company Genie Health is a Singapore-based health technology company. Genie serves consumers, while SmartCare is designed for healthcare-provider use. - [Inside Genie](https://geniehealth.care/inside-genie): Company background, team, and perspectives. - [Media](https://geniehealth.care/media): Official company news and media resources. - [Careers](https://geniehealth.care/careers): Current employment opportunities at Genie Health. ## Health Education Genie Health publishes educational articles about health reports, biomarkers, preventive health, and personal health information. This content is for education and awareness and is not medical advice. - [Health Education and News](https://geniehealth.care/blog): Index of Genie Health articles, company news, and team perspectives. - [Understanding Health Reports](https://geniehealth.care/understand-health-reports): Educational overview of interpreting and organizing health reports.