What is Genie?
Genie is a personal health intelligence app that helps you understand your health data in context. It connects your lab results, health history, and lifestyle information to give you a clearer picture of your wellbeing.
Frequently asked questions
Everything you need to know about Genie and SmartCare.
Genie App
How does Genie use my health data?
Genie analyzes your health data locally and securely to identify patterns, trends, and actionable insights. Your data is encrypted and never sold or shared with third parties. You maintain full control at all times.
Does Genie replace my doctor?
No. Genie is designed to complement your relationship with your healthcare provider. It helps you arrive at appointments better informed, with better questions, and with a clearer understanding of your own health trends.
Is Genie available on both iOS and Android?
Yes. Genie is available on both the App Store and Google Play. The experience is consistent across platforms, and your data syncs securely between devices.
How much does Genie cost?
Genie offers a free tier with core health tracking features. Premium features, including advanced pattern recognition and detailed health reports, are available through a subscription plan.
Can I delete my data?
Yes. You can delete any or all of your data at any time through the app settings. Deletion is permanent and irreversible, ensuring your data is truly removed from our systems.
How does Genie protect my privacy?
Privacy is built into the architecture of Genie. Your data is encrypted at rest and in transit. We follow zero-knowledge principles wherever possible and maintain a transparent AI governance framework.
SmartCare for Healthcare Professionals
What is SmartCare?
SmartCare is a clinical intelligence platform for healthcare professionals. It includes SmartMessager for proactive patient outreach and SmartScheduler for automated appointment follow-ups, alongside clinical dashboards and administrative automation.
What is SmartMessager?
SmartMessager is SmartCare's patient messaging module. It automatically sends targeted health reminders, check-ins, and care prompts triggered by patient data and care protocols — reducing manual outreach for your team.
What is SmartScheduler?
SmartScheduler is SmartCare's appointment follow-up module. It sends timely, personalized follow-up messages based on appointment type, diagnosis, and care plan, so no patient falls through the cracks after a visit.
How does SmartCare integrate with Genie?
SmartCare connects with Genie through secure APIs. When patients consent to share their Genie data with their care team, SmartCare surfaces relevant insights, trends, and alerts directly in the clinical workflow.
Does SmartCare replace existing EHR systems?
No. SmartCare is designed to complement existing electronic health record systems. It adds a layer of patient-generated health data and insights without disrupting established clinical workflows.
How do I get started with SmartCare?
You can request a demo through our website. Our team will walk you through the platform, discuss your practice needs, and help you set up a pilot program.
Is training provided?
Yes. SmartCare includes comprehensive onboarding for your entire team. We provide live training sessions, documentation, and ongoing support to ensure a smooth transition.